Ode to Customer Service

So here’s a new story… My site exploded, I called customer service, and… it worked! …well after the second try…

So the overall process was really frustrating, but I’ve never heard anything positive about customer service and they actually gave me a straight-forward fix. The solution to my problem was so simple that I just have to post it here in case anyone searches it.

Problem: You have a website, and you used cpanel to reroute a url to another url… perhaps when configuring a RoR app. Now you can’t get the rerouting to go away.

Solution: Edit the .htaccess file located in public_html (for BlueHost) and remove the lines for that specific reroute.

If you don’t understand any of what I just said, then you can just be happy for me.

Huzzah! My site’s back up!

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